Now you can become one smart cookie when it comes to Girl Scout Cookie sales! Cookie U is an online educational experience dedicated to improving the knowledge base of Delivery Agents who are involved in Girl Scout Cookie sales. Cookie U software is easy to use and easy to understand. Each course is made up of a series of lessons. When you have finished all of the lessons, you have completed the course.

Important instructions for Agent Training courses:

Follow the link to ABC Smart Cookies: Cookie U

After following the link, you will see a "Login" link in the upper right corner of the screen. The first time a user follows this link, they will have an option to Create New Account on the right hand side of the screen.

When creating your account, please note the following:

1. 1. Please put your full name (first and last) in the "first name" field, and put the name of your company in the "surname" field.
2. Note that an email address can only be attached to a single account, and that email addresses must be valid (an email will be sent to you once you register, and requires you to respond to compete the registration). If your company uses only a single, general email address, please contact ABC Transportation and Logistics for help.

The Agent Training has two distinct tracks. "Business Managers" (generally, the person who signs the contract with ABC, or the General Manager of the Agent) are required to complete all six lessons and pass all five quizzes. "Administrators" (generally, the person who will be filling in transaction reports and faxing them to ABC) are required to complete only the Inventory Control and Reporting section, and pass the quiz attached to that lesson. ABC expects that at least one person from each Agent location will complete each track.

Each time you enter a class, you will be asked for an Enrollment Key. The key for the Business Manager track is: 09BM. The key for the Administrators track is: 09admin

Note that these enrollment keys are case-sensitive.

When reviewing the lessons, please note the following:

1. Please read the lesson and review each attachment. Attachments will be samples of forms and files that you will be asked to use during the course of servicing ABC's councils. Note: Please do not use forms downloaded from the web site. ABC will provide you with forms to use.
2. Once you are done with the lesson, take the quiz. You will be required to pass each quiz with a score of 100%.

1. Choose the Quiz (the icon with the check mark) form the Topic Outline.
2. Hit the "Preview Quiz Now" button.
3. Choose the best answer for each question, then at the bottom of the quiz hit the "Submit Page" button. You will see, for each question, whether your answer is correct or incorrect.
4. Go back to each incorrect answer, and try again. Once you have corrected all incorrect answers, hit the "Submit Page" button again.
5. Continue correcting your answers and hitting the "Submit Page" button until you have gotten all the questions right.
6. Hit the "Submit all and Finish" button. You should see a message that you have a grade of 100%, and a message saying that you passed the lesson.
7. Hit the "Finish Review" button, and you will see a summary of your grade for that lesson. Hit the "ABC Agent Training" button near the bottom of the screen, and continue to the next lesson.

Note that you may submit your answers an unlimited number of times, but you must score 100% to pass the lesson. ABC's intent is not to penalize you for wrong answers, but to make absolutely certain that you understand what is expected of you by ABC and by ABC's Council customers.

For help on any aspect of the Agent Training, please contact ABC Transportation and Logistics at 804/576-3560 or email sclee@interbake.com